Context
Godel is an international company. One of the internal processes involves ensuring legal compliance and relocating employees between locations. The compliance team needs to oversee employee legal status across eight countries and enhance transparency with various divisions and projects.
Industry
Software & Hi-Tech
Partnership model
Product Delivery
Services
Research & Insights
Product Design
1 designer
3 man-months
Goal
success criteria
process
which has offices in multiple countries and is adapted to fast relocations. After auditing available solutions in the market, we decided to develop our own product.
The main research involved interviewing Subject Matter Experts (SMEs) to understand their work specifics, tasks, and challenges. We conducted a detailed study of their documents, constraints, and processes.
OUTCOMES
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1
Reduced Data Errors: From 2 per Month to 0
Data errors from lack of synchronisation between system modules and Excel files for legalisation tracking are reduced from 2 per month to 0.
2
Communication time reduced by 50%
The average time spent on communication for one Associate legalization case reduced by 50%.
3
Resource Consolidation: 4 Places to 1
Resources needed to store the full legalisation history for an associate reduced from 4 places to 1.
4
48 times faster report preparation
The average amount of time for preparing a legalisation report for company management (board, division, client, accounting) is reduced from 4 hours to 5 minutes.